Employees may stay longer, not necessarily because they want to but because they have to. These workers show up regularly but don't bring their discretionary effort to work with them.
Satisfied employees have a direct impact on customer satisfaction. The more committed your employees are, the more committed your customers can be.
Most employees are willing to assume responsibility for their own satisfaction but just don't know how.
Engagement will happen when workers recognize what's getting in the way of their workplace satisfaction and choose to take action effectively.
Even satisfied workers could learn new ways to make their workplace better.
Engagement - Healthcare
Annual turnover in healthcare is more than 25 percent.
Today’s health care systems face the incredible challenge of being profitable through efficient operations. Costs are a concern as you usually receive a fixed amount of revenue per patient.
Each year the demand for highly skilled personnel increases due to advances in medical technology. National healthcare expenditures are expected to double over the next decade as the population ages.
The annual number of people reaching 55 years old will increase to over 4 million by 2010, compared to 2.7 million reaching 55 each year currently. Those 75 and over are the fastest growing segment, and are expected to increase 33 percent over the next 10 years. All of these factors present a staffing opportunity as well as a problem. According to the American Hospital Association (AHA), the current shortage of 125,000 nurses could grow to 400,000 by 2010.
A Satisfaction Building Workshop for Employees, this unique, half-day facilitated workshop (trainer certification available) is designed for today's workforce.
Participants learn how to get more satisfaction in their current job by using the concepts and strategies of Love It, Don't Leave It: 26 Ways to Get What You Want at Work by Beverly Kaye and Sharon Jordan-Evans. They quickly recognize the equity they have invested in their current job, and that they have a role to play to become more satisfied at work.
Employees learn actions they can take to get more satisfaction right where they are. They begin to build their own satisfaction plans and are introduced to an on-going process to continuously take action for their own satisfaction and bring their plan to life.
All organizations want their talented people to be satisfied and engaged at work. And, for the most part, people do want to stay, at least awhile, and build equity in their workplaces. Even satisfied workers could find at least one way to move the needle to make work better. This experience will help employees identify what's missing, learn how they can take the initiative, and get more satisfaction right where they are.
A Retention and Engagement Workshop for Managers, who can greatly influence employee engagement and likelihood of staying, physically and mentally. This workshop provides the tools, training, and practice to get the job done.
Managers will understand (and own) their role in retaining and engaging the talent on their team. In addition to uncovering their own talent at risk, they will experience proven strategies to engage their people. They will then practice the skills to succeed (including the "Stay Interview"), develop individual action plans to implement, and walk away with a sound process to follow.
Flexible in design, this workshop can be delivered live in a classroom experience (full-day, half-day, or extended over time), on-line, or as a blended experience. Trainer certification is available.
Based on the proven strategies of best-seller Love 'Em or Lose 'Em: Getting Good People to Stay by Beverly Kaye and Sharon Jordan-Evans, this learning experience uses a number of hands-on assessment tools, action activities, and in-class skill building exercises to help managers succeed in their role as talent-focused managers. Also available on-line.
Retaining and Engaging Healthcare Professionals: Retaining and Engaging Healthcare Professionals : This full-day facilitated workshop for healthcare managers, using a variety of hands on assessments and tools, reinforces the criticality while supporting the manager's influence and role, this session helps them assess their talent opportunities and delivers 26 practical strategies that healthcare managers can immediately implement to engage and retain talent.
A Satisfaction Building Workshop for Employees, this unique, half-day facilitated workshop (trainer certification available) is designed for today's workforce. 
A Retention and Engagement Workshop for Managers, who can greatly influence employee engagement and likelihood of staying, physically and mentally. This workshop provides the tools, training, and practice to get the job done. 
Retaining and Engaging Healthcare Professionals: Retaining and Engaging Healthcare Professionals : This full-day facilitated workshop for healthcare managers, using a variety of hands on assessments and tools, reinforces the criticality while supporting the manager's influence and role, this session helps them assess their talent opportunities and delivers 26 practical strategies that healthcare managers can immediately implement to engage and retain talent.
