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Engagement & Retention Articles


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Time Magazine Article Quoting Beverly Kaye HR.com Interview on Employee Retention


The articles below are available in Microsoft Word® document format (DOC), or Adobe Acrobat® file format (PDF), or both: just click on the corresponding checkmark to the right of the title. You will need Acrobat Reader® to view the PDF files; if you don't already have it, you can download it free at www.adobe.com/products/acrobat/readstep.html.

Please note that some of these articles appeared in the news media, are copyrighted by those organizations, and are reproduced here with their permission. If these articles are of value to you, remember that the talent management experts at Career Systems International are available to consult with you about these and other organizational needs: just call (800) 577-6916.

Title, Author(s)
DOC
PDF
The ABCs of Management Gift-Giving, by Beverly Kaye and Sharon Jordan-Evans
 
All they want for Christmas ... is a little of your time. by Virginia Galt (The Globe and Mail - December 6, 2006)
 
Are You a Love 'Em or a Lose 'Em Manager? by Beverly Kaye and Sharon Jordan-Evans
 
Ask an Expert: Tony Soprano was a really bad boss by Steve Strauss - Special for USA TODAY
 
Ask, Stupid, by Beverly Kaye and Sharon Jordan-Evans
 

Attrition Saps the Bottom Line, by Donna Penland, quoting Bev Kaye (The Business Journal of Jacksonville, May 14, 2004)

   
A-to-Z Strategies for Connecting with Your HR Staff, by Beverly Kaye and Sharon Jordan-Evans (IOMA's* Human Resource Department Management Report Newsletter, February 2003)
 
Bad Boss? Not Me!, by Beverly Kaye and Sharon Jordan-Evans
 
Bad To The Bone? Honest dialogue might help employees deal with difficult bosses by Debbie Miller(Sunday Morning News, AR) NEW 
 
Beverly Kaye on Retaining Talent, by David Creelman (Interview in HR.com Thought Leaders: Thinking Out Loud)
   
Boomer Bailout, by Beverly Kaye and Sharon Jordan-Evans (Fast Company, August 2004)
The Buck Stops Here, by Beverly Kaye and Sharon Jordan-Evans
 
Business STILL Unusual, by Beverly Kaye and Sharon Jordan-Evans
 
Call Center Leaders Share Input on Talent Troubles in the Call Center, by Kim Shepherd, Harold Stolovitch, and Beverly Kaye (Call Center Management Review, September 2003)
 
Create a Winning Employee Retention Strategy NEW 
By Gary M. Stern, Small Business Review
 
Creativity, Attention Key in Retaining Employees, by Caroline Lynch, quoting Bev Kaye (The Louisville Courier-Journal and The Seattle Times, August 1, 2004)
   
   
Do You Have What It Takes to Manage Your Toughest, and Often Best, Employees? by Sarah Klein - Workforce Management
 

Energize Their Work, Energize Your Employees, by Beverly Kaye and Sharon Jordan-Evans (American Management Association's Executive Matters, June 2004)

 
Engaging the Massive Middle, by Beverly Kaye and Sharon Jordan-Evans NEW 
 
Engaging Multiple Generations Among Your Workforce, by Devon Scheef and Diane Thielfoldt (Linkage's link&learn Newsletter, November 2003)
   
Exit Interviews Urged for Small Business, by Joyce M. Rosenberg (Kansas City Star, January 20, 2005)
Executives Tempted to Go it Alone NEW 
by Marlene A. Prost, Human Resource Executive Online
 
Fewer Nurses, Bigger Problems, by Judith VandeWater (St. Louis Today.com, November 4, 2004)
Find Their Calling: The Importance of Values by Beverly Kaye and Sharon Jordan-Evans (Fast Company, December 13, 2006)
 
Firms that educate keep best workers NEW 
by Joyce Rosenberg, Associated Press , The Star Ledger 0807
 
From Assets to Investors, by Beverly Kaye and Sharon Jordan-Evans (Training & Development, April 2003)
 
Gifts that Keep on Giving (and Require Very Little Money or Shopping), by Beverly Kaye and Sharon Jordan-Evans
 
Gifts that Keep on Giving for Healthcare Professionals, by Beverly Kaye and Sharon Jordan-Evans (Training & Development, December 2000)
 
The High Cost of Talent Loss, by Beverly Kaye and Sharon Jordan-Evans
 
How to Retain High-Performance Employees, by Beverly Kaye and Sharon Jordan-Evans (The 2003 Annual:Volume 2 Consulting, Wiley)
 
IT Salary Increases Dip with Economy (Chicago Tribune, October 2002)
 
It's the B Team's Time to Shine, by Daren Fonda (Time Magazine, September 2003)
   
It's the Talent, Stupid, by Beverly Kaye and Sharon Jordan-Evans
 
Just Ask: Strategies for Engaging and Retaining Help Desk Professionals, by Beverly Kaye and Sharon Jordan-Evans (HDP Connections: The Newsletter for Help Desk Professionals, August 2004)
Keeping the Keepers: A Conversation with Beverly Kaye, by Steve Rush (The Center for Creative Leadership's publication Leadership in Action, September/October 2002)
 
The Long View -T&D Magazine feature article on Beverly Kaye, 0707 NEW 
 
Love 'Em or Lose 'Em: A Valentine's Day Care Package, by Sacha E. Cohen (AARP Magazine, October 15, 2003)
 
Low-Cost (and No-Cost) Strategies for Retaining Agents, by Beverly Kaye and Sharon Jordan-Evans (Call Center Management Review, August 2002)
 
Magnetic Pull by Dan Pasterius (Nursing Management) NEW 
 
Methodist receives NIH grant to implement nurese retention program
by Scott Shepard - Memphis Business Journal NEW 
 
The New Survivors, by Beverly Kaye and Marilyn Greist (Executive Excellence, October 2003)
 
Paying for tuition can help small businesses develop, keep good staffers
by Joyce Rosenberg - Prince George Citizen 0807NEW 
 
Quick Quits: Stem the Turnover Tide, by Beverly Kaye and Steve Sreb (Executive Excellence, June 2003)
 
Quick Quits: Stemming the Turnover Tide for New Hires, by Beverly Kaye and Steve Sreb (HR.com, August 2002)
Recruiting Thought Leaders Gather at Kennedy Information's Recruiting 2004 Conference and Expo Amid Likely Replay of the 'War for Talent,' quoting Bev Kaye (Yahoo Finance Press Release, September 15, 2004)
 
Relationships, Not Pay, Are Keys to Job Satisfaction By Lisa Scherzer
(SmartMoney.com, December 21, 2006)
 
Respect employees' values By Anz Bank (People Management Magazine) NEW 
 
Retaining Employees, by Beverly Kaye and Sharon Jordan-Evans (Best Practice)
 
Retaining the Four Generations in the Workplace, by Devon Scheef and Diane Thielfoldt
Retention: Tag, You're It! by Beverly Kaye and Sharon Jordan-Evans (Training & Development, April 2000)
 
Retention in Tough Times, by Beverly Kaye and Sharon Jordan-Evans (Training & Development, January 2002)
 
The royal treatment. Keeping good workers happy is crucial for any company, and pay isn't always the key by Janet H. Cho (Plain Dealer Reporter, January 29, 2007) NEW 
 
Saying Thank You in the Workplace: Little Things Mean Alot, by Beverly Kaye and Sharon Jordan-Evans
 
Saying Thanks at Work, by Jennifer Newman and Darryl Grigg (Vancouver Sun, March 22, 2004)
   
Scary Stats ... The Turnover Tidal Wave, by Beverly Kaye and Sharon Jordan-Evans
   
Smart Companies Entice Older, Wiser IT Workers to Remain on the Job, by Julia King (Computerworld, June 9, 2004)
 
The Stay Interview, by Beverly Kaye and Sharon Jordan-Evans
 
Stop Wasting Money on Training, by Harold Stolovitch and Erica Keeps
 
Take care of your employees: they'll take care of you By Dale Dauten (The Boston Globe, December 3, 2006)
 
Talent Remains in the Spotlight, by Beverly Kaye and Sharon Jordan-Evans
This Isn't Your Father's Mentoring Relationship, by Beverly Kaye and Sharon Jordan-Evans (HR Forum Newsletter)
   
Today's Talent Challenge ... Engagement! Building Loyalty and Commitment in the Workplace, by Beverly Kaye and Sharon Jordan-Evans (HR Forum Newsletter)
   
Unleash the Energy of Your New Agents: Re-Recruiting the First Year, by Beverly Kaye and Steve Sreb (Call Center Management Review, June 2003)
 
Unwrappable, but Unforgetable Lead story from Inside Training Newsletter, December 7, 2006
 
   
What Lessons Could We Learn From Other Companies About Holding On to Older Workers? Workforce.com Q & A NEW 
 
What the Generations Want from Their Careers, by Devon Scheef and Diane Thielfoldt
When the Thrill is Gone, So are They, by Beverly Kaye and Sharon Jordan-Evans NEW 
 
Who Me, a Jerk? by Beverly Kaye and Sharon Jordan-Evans
 
Why People Stay, by Beverly Kaye and Sharon Jordan-Evans
 
Winning the Talent War in Turbulent Times NEW 
by Editor Choice, PR-GB.com
 
Worker Retention: Recognition Required, by Caroline Lynch, quoting Bev Kaye (The Courier-Journal of Louisville, KY, June 28, 2004)
 
Workers Happy to Have a Job? Hardly, by David Schepp, The Westchester NY Journal News, quoting Bev Kaye (The Seattle Times, September 12, 2004)

*IOMA stands for Institute of Management & Administration


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